Warranty Policy


1. Limited Product Warranty

We stand behind the quality of our products. [Your Company Name] offers a limited warranty on all eligible products purchased directly from our website.

Unless otherwise stated, our warranty covers manufacturing defects only and does not include damages caused by misuse, improper storage, negligence, or normal wear and tear.


2. Warranty Period

The standard warranty period is 30 days from the date of delivery.

Some products may have a different warranty period. Please check the product page or your order confirmation for specific details.


3. What Is Covered

  • Defects in manufacturing or materials

  • Damaged or defective packaging upon arrival (must be reported immediately)

  • Incorrect or missing items in your shipment


4. What Is Not Covered

  • Reactions or results from use (supplements may work differently for each individual)

  • Products damaged due to incorrect storage (e.g., excessive heat, moisture)

  • Products purchased from unauthorized third-party sellers

  • Opened or used items (unless defective)


5. How to Submit a Warranty Claim

To initiate a warranty claim, please contact us at:

Email: support@[yourdomain].com
Subject: Warranty Claim – [Your Order Number]

Include the following details:

  • Order number

  • Product name and issue

  • Clear photos of the product and packaging (if applicable)

  • Your contact information

Our support team will review your claim within 3–5 business days.


6. Resolution Options

If your claim is approved, we may offer one of the following:

  • Replacement of the product

  • Store credit

  • Refund (only in approved cases and at our discretion)

Shipping costs for returns may apply unless otherwise specified.


7. Right to Refuse Claims

[Your Company Name] reserves the right to reject warranty claims that do not meet our conditions, or if we suspect abuse or fraud.


8. Changes to This Policy

We may update or modify this Warranty Policy at any time. Please review it periodically to stay informed of your rights and responsibilities.